The original receipt is required for all refunds or returns. The Bookstore does not provide copies of individual student receipts. Students are responsible for keeping the original receipt provided at time of purchase.

Students must present a valid student ID for purchases, refunds, and returns.

Textbooks may be returned within 10 days of purchase, provided they are in original condition, with no writing, and shrink wrapping has not been removed.

Returns will be allowed on textbooks after 10 days if student presents a valid drop form or class is canceled due to low enrollment, provided books are still in new condition, with no writing, and shrink wrapping has not been removed.

No returns on general merchandise, supplies, or equipment unless defective. Items must be returned within 10 days of purchase.

Refunds are given in the method of payment as indicated on the original receipt (subject to cash availability).

Purchases originally made by cash, check, or credit/debit card will not be reversed to HOPE or Pell after purchase. Students will receive refund checks for any unused HOPE or Pell balances after mid-quarter.